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Loyalty Program Terms & Conditions

Lost Mountains Adventures Loyalty Program Terms and Conditions

Introduction

This Loyalty Program is offered by Lost Mountains Adventures (the "Company"). The Program is designed to reward our customers in Saudi Arabia for their continued patronage

Eligibility

The Program is open to all individuals who are at least 18 years of age and who are legal residents of Saudi Arabia. Employees of the Company and their immediate family members are not eligible to participate in the Program

How to Earn Points

Customers can earn points for every spending on  bookings at Lost Mountains Adventures locations in Saudi Arabia. For example, if a customer spends SAR 100 on bookings, they will earn 1 point

How to Redeem Points

Points can be redeemed for a variety of rewards, such as discounts on future bookings, merchandise, gift cards, and cashback. The specific rewards that are available will vary from time to time

Terms and Conditions

The Company reserves the right to change the terms and conditions of the Program at any time without prior notice. The most current version of the terms and conditions will be posted on the Company's website

Value of Points

The value of points may change at any time without prior notice. The current value of points can be found on the Company's website

No Cash Equivalent

Points have no cash value and cannot be redeemed for cash

Termination

The Company reserves the right to terminate the Program at any time without prior notice. If the Program is terminated, all points will be forfeited

General

Points cannot be transferred to any other user

Only customers over 18 can enjoy the benefits of this program

The Company has all the rights to cancel all the points and rewards

The tire achievement points can be changed anytime without prior notifications

The Company has the right to add any extra condition over points collection for any tire or outdoor gear

The points are valid for 1 year only. The Company can keep your points or delete it after passing one year without using it

The user has no right to claim this point through court or ministry of commercial or consumer protections

The Company has the right to limit the value of the point exchange discount

Users can redeem their points for many rewards, such as discounts, cashback, or any other rewards that are available. The specific rewards that are available will vary from time to time

Users can see the available rewards in their E card details in their wallet

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